[{"data":1,"prerenderedAt":9},["ShallowReactive",2],{"$fMSZYcQ0eH4Kg-RHs8I_Ewb-BF4j0rqb4Zxb-fM29W_w":3},{"slug":4,"html":5,"body":6,"title":7,"description":8},"quality\u002Ffaq","\u003Ch2>1. The device does not power on. What should I check?\u003C\u002Fh2>\n\u003Cp>Please verify power cable connection, voltage supply and power switch status. If no indicator is on, test with another cable and socket.\u003C\u002Fp>\n\u003Ch2>2. There is input signal but no audio output.\u003C\u002Fh2>\n\u003Cp>Check input\u002Foutput routing, mute status, gain settings and amplifier\u002Fspeaker connections. Start with a basic preset for quick isolation.\u003C\u002Fp>\n\u003Ch2>3. The PC software cannot discover the device.\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>Ensure the device and PC are in the same network segment.\u003C\u002Fli>\n\u003Cli>Check cables, switch status and firewall settings.\u003C\u002Fli>\n\u003Cli>Restart both the device and software, then scan again.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>4. How can I reduce feedback on site?\u003C\u002Fh2>\n\u003Cp>Lower microphone gain first, adjust mic-speaker positioning, and apply feedback suppression plus EQ tuning when needed.\u003C\u002Fp>\n\u003Ch2>5. Why are parameter changes not taking effect?\u003C\u002Fh2>\n\u003Cp>Confirm that settings were applied\u002Fsaved, and verify the active preset has not overwritten current values.\u003C\u002Fp>\n\u003Ch2>6. How do I update firmware or software?\u003C\u002Fh2>\n\u003Cp>Use files from \u003Ca href=\"\u002Fen\u002Fdownloads\">Downloads\u003C\u002Fa> and follow the release guide. Back up current presets before updating.\u003C\u002Fp>\n\u003Ch2>7. Is third-party control integration supported?\u003C\u002Fh2>\n\u003Cp>Yes. Open protocol integration is supported for third-party control platforms. Contact support for protocol documentation.\u003C\u002Fp>\n\u003Ch2>8. What information helps support respond faster?\u003C\u002Fh2>\n\u003Cp>Please provide:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Product model and software version\u003C\u002Fli>\n\u003Cli>Connection diagram or on-site photos\u003C\u002Fli>\n\u003Cli>Reproduction steps and issue frequency\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>This helps reduce diagnosis and recovery time.\u003C\u002Fp>\n","## 1. The device does not power on. What should I check?\n\nPlease verify power cable connection, voltage supply and power switch status. If no indicator is on, test with another cable and socket.\n\n## 2. There is input signal but no audio output.\n\nCheck input\u002Foutput routing, mute status, gain settings and amplifier\u002Fspeaker connections. Start with a basic preset for quick isolation.\n\n## 3. The PC software cannot discover the device.\n\n- Ensure the device and PC are in the same network segment.\n- Check cables, switch status and firewall settings.\n- Restart both the device and software, then scan again.\n\n## 4. How can I reduce feedback on site?\n\nLower microphone gain first, adjust mic-speaker positioning, and apply feedback suppression plus EQ tuning when needed.\n\n## 5. Why are parameter changes not taking effect?\n\nConfirm that settings were applied\u002Fsaved, and verify the active preset has not overwritten current values.\n\n## 6. How do I update firmware or software?\n\nUse files from [Downloads](\u002Fen\u002Fdownloads) and follow the release guide. Back up current presets before updating.\n\n## 7. Is third-party control integration supported?\n\nYes. Open protocol integration is supported for third-party control platforms. Contact support for protocol documentation.\n\n## 8. What information helps support respond faster?\n\nPlease provide:\n\n- Product model and software version\n- Connection diagram or on-site photos\n- Reproduction steps and issue frequency\n\nThis helps reduce diagnosis and recovery time.","Faq","Frequently asked questions",1789692727836]